Digital marketing skills for small business infographic

Digital Marketing for Small Business: Where to Start as An Entrepreneur in Canada

10 Jul. 25
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You don’t need to be a full-time digital marketer to run a successful small business in Canada. No matter what type of business you own and run, and what kind of entrepreneur you want to be, knowing the basics can dramatically improve your visibility and revenue. In today’s online-first economy, small business owners who understand digital marketing fundamentals have a clear edge. From SEO to social media and beyond, these digital marketing skills for small business owners can help you attract more customers, build brand credibility, and grow sustainably. Let’s break down the essential digital marketing skills needed and the strategies that work for entrepreneurs.

Understanding the Benefits of Digital Marketing for Small Businesses

Before diving into the skillset, it’s important to understand why digital marketing matters so much for small businesses. Traditional marketing (like flyers, radio, or print ads) is expensive, hard to track, and doesn’t allow you to target your ideal customer precisely.

Here are some core benefits of digital marketing for small businesses:

  • Cost-Effective Growth: Running ads on social media or search engines can be done with a modest budget and refined to avoid wasted spend.
  • Audience Targeting: Platforms like Facebook and Google allow small businesses to reach niche audiences based on demographics, behaviors, and interests.
  • Measurable Results: You can track exactly how many people clicked, signed up, or made a purchase—making ROI easier to calculate.
  • Brand Building: Through consistent content and engagement, you can establish authority in your space and build trust with your audience.
  • Local Visibility: Local SEO and Google Business Profile optimization help your business show up in “near me” searches when it matters most.

In today’s competitive landscape, small businesses can’t afford to ignore digital marketing. The ability to reach the right audience, track performance, and build lasting relationships online gives you a major edge over competitors who rely solely on outdated tactics. By investing time and effort into digital strategies, even on a small scale, you can grow your visibility, credibility, and customer base.

How to Do Digital Marketing for Small Businesses: Start with the Basics

Many small business owners ask: Where do I even start with digital marketing?

The answer is to begin with the high-impact essentials. These are the simple yet powerful tactics that deliver real results. These strategies are manageable even for beginners and lay the groundwork for long-term success.

1. Set Up Your Website

Your website is your digital storefront. Your web design should load quickly, work seamlessly on mobile devices, and clearly guide visitors with strong calls to action (CTAs). Whether you want users to call, book, or buy, make it easy and intuitive.

Social media profile setup for digital marketing skills

2. Create a Google Business Profile

A Google Business Profile makes your business more visible in local search results and on Google Maps. It’s a free tool that helps customers find your location, read reviews, view photos, and contact you. Keep your profile updated and complete for the best results.

3. Focus on SEO Basics

Search engine optimization (SEO) helps your site appear when potential customers search for businesses like yours. Start with keyword-rich page titles, clear meta descriptions, and structured content. Over time, building SEO strength will drive steady, organic traffic without the cost of ads.

Figure: H1-H6 headings Author: Seobility – License: CC BY-SA 4.0

 

4. Build an Email List

Email marketing lets you stay connected with customers and promote your services directly. Use sign-up forms on your website and offer incentives like discounts or useful content. Even a simple monthly email newsletter can increase repeat business and brand loyalty.

5. Use Social Media Wisely

Social media gives your business a voice and a way to interact with your audience in real-time. Instead of trying to be on every platform, focus on one or two where your customers are most active. Post consistently, engage with followers, and build relationships that convert.

Figure: Social Sharing – Author: Seobility – License: CC BY-SA 4.0

 

Digital Marketing Skill List for Small Business Owners

You don’t need a marketing degree, but having the right digital marketing skills can make a measurable impact on your bottom line.

Whether you’re handling marketing yourself or outsourcing parts of it (or all) to a digital marketing agency such as Lets Nurture, understanding the basics ensures you’re never in the dark when it comes to your strategy. Here’s a deeper dive into the most valuable digital marketing skills for small business owners that you can start learning today.

1. Search Engine Optimization (SEO)

Search Engine Optimization (SEO) is one of the most important digital marketing skills for small business growth.

SEO ensures your website appears in relevant Google searches, allowing customers to find you when they’re actively looking for your services. The higher you rank on search results, the more trust and traffic your site earns without paying for every click.

Local SEO is especially important for small businesses. This includes optimizing your Google Business Profile, earning customer reviews, ensuring your business information (NAP: name, address, phone) is consistent across the web, and using location-specific keywords.

You should also focus on improving your website’s load speed, mobile responsiveness, and keyword-rich page titles and meta descriptions.

Start by using free tools like Google Search Console, Google Trends, or Ubersuggest to research keywords and monitor your site’s performance. These insights help you adjust your content and strategy to improve your ranking over time.

Figure: Google Search Console – Author: Seobility – License: CC BY-SA 4.0

 

2. Content Marketing

Content marketing involves creating valuable content – such as blog posts, videos, podcasts, infographics, or guides – that informs, educates, or entertains your audience.

This content serves two critical functions: it attracts traffic through SEO and builds trust with your audience by positioning you as an authority in your niche.

A consistent content strategy helps customers feel more connected to your brand and increases the likelihood that they’ll do business with you.

Content marketing also supports other channels, such as email campaigns and social media posts, by giving you material to share.

For example, a landscaping company in Ontario might publish blog posts like “Top 5 Winter Lawn Care Tips” or create a video explaining when to fertilize. These are long-term marketing assets that can drive traffic, answer common customer questions, and generate leads for seasonal services.

3. Email Marketing

Email marketing remains one of the most effective and affordable ways to nurture relationships with customers.

It allows you to speak directly to your audience, whether you’re announcing a promotion, delivering helpful content, or reminding them of upcoming events or services.

When done correctly, email marketing increases customer retention, boosts repeat sales, and builds a loyal customer base. The key is to avoid spammy tactics. Focus instead on providing value and making your emails feel personal.

Learn how to build an email list legally (via opt-ins), segment it by customer type or behavior, and automate your campaigns using tools like Mailchimp, Constant Contact, or ConvertKit.

Start with simple welcome emails, promotions, or newsletters, and track open rates, click-throughs, and conversions to improve results over time.

4. Social Media Marketing

Social media platforms like Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter) offer powerful opportunities to engage directly with customers, increase brand visibility, and promote services in real-time.

The key is to choose the platforms that align best with your target audience. For example, Instagram may work best for a fashion boutique, while LinkedIn is ideal for a B2B consulting business.

Posting consistently, using the right hashtags, and engaging with comments and direct messages shows customers that you’re responsive and invested in your brand.

Understand how social algorithms work, how to create a content calendar, and how to track engagement metrics like reach, shares, saves, and comments. You should also learn how to boost posts or run basic ad campaigns to expand your visibility without wasting your budget.

Team discussing digital marketing skills for small business
Image by freepik

5. Analytics and Reporting

Data is the backbone of smart marketing and small business decision-making.

With proper analytics, you can see which channels are driving traffic, which campaigns are performing best, and where visitors drop off your site or email funnel. This information helps you refine your strategy, double down on what works, and cut what doesn’t.

Tracking results also ensures you’re not flying blind. Instead of guessing whether a campaign “felt good,” you’ll have hard numbers to back up your next move. Most platforms offer native insights, i.e. Facebook, Instagram, and email tools show engagement stats, while Google Analytics gives you deep insight into website behavior.

Focus on actionable metrics like bounce rate, session duration, conversion rate, cost per lead (CPL), and return on ad spend (ROAS).

You don’t need to be a data analyst, but you should know how to log in, interpret basic reports, and understand what success looks like.

6. Paid Advertising (PPC & Social Ads)

Paid advertising – whether it’s pay-per-click (PPC) via Google Ads or paid social media campaigns – can provide a fast, scalable way to drive traffic and leads.

Unlike organic tactics that build over time, paid ads can generate immediate visibility and targeted results.

The trick is learning how to spend wisely. A few dollars wasted on poorly targeted ads can add up quickly. With the right strategy, however, even a modest monthly ad budget can produce significant returns. Target your ads by location, demographics, interests, and intent to ensure your offer reaches the right people.

Always start small and experiment. Create A/B tests to compare ad headlines or images, and use platform analytics to track impressions, click-through rate (CTR), and cost per acquisition (CPA). Platforms like Google Ads, Meta Ads Manager, or even Pinterest Ads provide robust targeting tools and clear performance reports.

Figure: SERP – Author: Seobility – License: CC BY-SA 4.0

Digital Marketing Strategies for Small Business Owners

Knowing the skills is one thing. Knowing how to apply them strategically is where the real magic happens. A clear strategy gives your digital marketing efforts direction, purpose, and measurable goals. Instead of randomly posting on social media or sending occasional emails, you’re executing a cohesive plan designed to grow your business. Here are some proven and practical digital marketing strategies for small businesses that can help you build momentum

1. Build a Local SEO Strategy

Local SEO helps your business show up in search results when nearby customers are looking for your services. Start by optimizing your website with city-specific keywords (like “plumber in Hamilton” or “best coffee shop in Etobicoke”).

Create location-specific service pages if you serve multiple areas.

Also, claim and fully complete your Google Business Profile, which plays a key role in map results and “near me” searches. Add accurate hours, high-quality photos, and regularly update posts or offers.

Encourage happy customers to leave positive reviews. This signals to both Google and potential clients that you’re trustworthy and active.

Figure: Local SEO – Author: Seobility – License: CC BY-SA 4.0

2. Use a Simple Content Calendar

Content marketing works best when it’s consistent, not random.

A content calendar helps you plan blog posts, social media updates, email newsletters, and promotions in advance. This prevents last-minute scrambling and ensures your messaging aligns with business goals or seasonal trends.

For example, a bakery might schedule posts around holidays like Valentine’s Day or Thanksgiving, while a real estate agent could time content around spring selling season. By batching your work and sticking to a regular posting rhythm, you’ll build stronger brand awareness and trust with your audience.

3. Automate Where You Can

Small business owners wear a lot of hats, so automating repetitive marketing tasks can save hours each week.

Use social media tools like Buffer, Later, or Hootsuite to schedule posts in advance. This ensures you maintain visibility even when you’re busy serving customers.

Email marketing automation is another powerful tool. Platforms like Mailchimp, ConvertKit, or MailerLite allow you to set up welcome emails, birthday offers, drip campaigns, and more, all triggered by specific user actions.

Automation, including AI automation, keeps your marketing running in the background while you focus on other priorities.

4. Collaborate with Other Local Businesses

Partnering with other small businesses in your community can expand your reach and strengthen your local presence.

Look for businesses that share your target audience but aren’t direct competitors, such as a fitness studio partnering with a healthy meal prep service.

You can collaborate on giveaways, co-host events, swap blog posts, or even share each other’s social media content. These partnerships create mutual value, strengthen community ties, and help you gain exposure to new customers who already trust your collaborator’s brand.

Small business owner using digital marketing strategies on a laptop
Image by rawpixel.com on Freepik

5. Repurpose Content

Creating quality content takes effort. Make the most of it by repurposing it across multiple formats and platforms.

For instance, a single blog post can be broken into bite-sized Instagram tips, turned into an email newsletter, or used as a script for a short video.

This approach saves time, reinforces your message, and meets your audience where they are. Some people prefer to read, others scroll through social media, and many would rather watch a quick video. Repurposing ensures your content gets seen, shared, and remembered.

Building Your Personal Digital Marketing Skill Development Plan

Developing digital marketing skills is a journey, not an overnight process.

Start by assessing which areas are most relevant to your business and where your knowledge gaps lie. For example, if you run a local retail store, focusing on local SEO and social media might be more urgent than mastering paid advertising.

Set realistic learning goals and schedule time regularly to build your skills.

Online digital marketing courses from platforms like Coursera, Udemy, or HubSpot Academy offer beginner to advanced lessons in SEO, content marketing, email automation, and analytics. Consider how you can supplement your learning with blogs from Moz, Neil Patel, or Search Engine Journal to stay current with trends and best practices.

Remember, continuous education is key. The digital marketing landscape evolves quickly, so making skill-building part of your routine will keep your business competitive.

Hiring or Outsourcing Marketing Help: Finding the Right Balance

Even the most motivated business owners can’t do everything alone. As your marketing needs grow, consider outsourcing specialized tasks like SEO audits, paid advertising management, or professional graphic design.

However, it’s critical to maintain a working knowledge of digital marketing yourself.

This helps you evaluate vendor proposals, monitor performance, and ensure your marketing vision is executed properly. A clear communication plan and defined goals will make collaborations smoother.

Whether you hire a freelancer, agency, or part-time employee, invest time upfront to train them on your brand voice, customer profiles, and business objectives. This alignment leads to more effective marketing and a better return on investment.

Tips for Time Management and Prioritizing Marketing Tasks

For small business owners juggling many responsibilities, time is often the biggest constraint.

Prioritize marketing tasks that offer the highest return on investment or build foundational assets, like your website or email list.

Use tools like Trello, Asana, or Google Calendar to organize your marketing schedule and break big projects into manageable steps. Batch similar tasks together – such as creating all your social media posts for the week at once – to maximize efficiency.

Don’t hesitate to say no to marketing activities that don’t align with your goals or overwhelm your schedule. Focus on quality over quantity, and remember that consistent, small efforts often beat occasional big pushes.

Staying Updated: Keep Pace with the Rapidly Changing Digital Landscape

Digital marketing platforms frequently update their algorithms, rules, and features. For instance, what worked on Facebook two years ago might not deliver the same results today. Staying informed helps you adapt strategies before they lose effectiveness.

Subscribe to newsletters from trusted industry sources, participate in relevant online communities, and attend webinars or workshops when possible.

Following influencers and thought leaders on LinkedIn or Twitter can also provide real-time insights.

Experimenting with new tools and features, while tracking performance closely, will keep your marketing fresh and competitive.

Take Your Small Business Digital Marketing in Canada to the Next Level with Lets Nurture

While building digital marketing skills is valuable, it can also be time-consuming and complex, especially when you’re focused on running your business.

That’s where Lets Nurture comes in. Our expert team specializes in crafting tailored digital marketing strategies that deliver real results, so you don’t have to do it all yourself.

We understand that every small business is unique. That’s why we take a personalized approach, tailoring digital marketing strategies to fit your specific industry, target audience, and goals. Whether you’re looking to increase local visibility, drive more traffic to your website, or boost customer engagement on social media, our experienced team will design and execute campaigns that align perfectly with your vision.

Moreover, we believe in transparency and collaboration. You’ll receive detailed reports and insights so you can see exactly how your marketing efforts are performing and understand the impact on your bottom line.

With Lets Nurture as your partner, you gain not only a service provider but a trusted advisor dedicated to your success every step of the way. From SEO and content creation to paid advertising and analytics, we handle the heavy lifting while you focus on what you do best: serving your customers. Unlock the full potential of your online presence, save time, and grow your business faster with proven digital marketing solutions.

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