When it comes to your healthcare application, it needs to be tested prior to launch. While you can have it tested by your users, it is recommended that you have it tested first by quality assurance specialists (QA testers). The reason for this is that quality assurance specialists can ensure that your medical application works seamlessly while protecting and securing personal user data and complying with both HIPAA healthcare regulations and PIPEDA guidelines. It is important to note that the testing of a healthcare application differs from testing other types of software products because of the amount of privacy and security that is needed. With this said, we have a list of essential steps that you need to take when testing your healthcare application. Read on to find out more about how to implement these during mobile application development
Regardless of what type of medical application you are building, it is safe to say that there will be potential for vulnerabilities if your app deals with valuable medical data and sensitive private user information. It is critical that you spot check these “soft” areas for weaknesses and vulnerabilities.
1. Failing to Comply with HIPAA Requirements.You need to keep HIPAA compliance in mind during the mobile application development cycle, as it is what protects you from fines and penalties. It is also what protects you against data breaches, cyber-attacks, and trust in your application. Here is a list of what you need to ensure that your app follows main HIPAA requirements.
2. Unfriendly UI & UX Design. How satisfied users are as they interact with your application is dependent on your mobile app’s ease of use, efficiency, and effectiveness. During the development of your mobile application, it is vital that you make it user-centric, ensuring that the user-interface and the user-experience is seamless, free of bugs, and easy to understand. One of the best ways to test UI and UX design is through “hallway usability testing” where your QA team checks how long it takes a user to complete a task within the app and how effective they are at completing that task. This will help you make note of what is inconvenient to use and what works well.
3. Medical System Incompatibility. You will want to hire a QA team to check that your healthcare app can freely communicate with common third-party medical software. During your healthcare application development process, integrate electronic health record software (EHR), hospital management software (HMS), and medical practice management software (MPMS). Consider that every software will use a different data format, database type, and functionality depending on the hospital it is used by.
4. Medical Device Incompatibility. There are tons of devices on the market, some medical and others not, that should be able to work with your healthcare app. For instance, there are fitness trackers, wearables, smart glasses, and smart watches, all of which attract audiences to your app. A quality assurance team should be used to test the interactions between your application and all wearable devices that you plan to launch on. Common problems include the application not seeing the device, the app not connecting to the device, or the device not being able to transfer data to and from the app. Always check compatibility.
5. Poor Performance. The performance of your application is important as it determines how satisfied your customers are with the overall experience. Users want to be able to use your application with complete freedom, meaning they do not want limitations on where they can use it (location), what type of device must be used (mobile or not), or what type of connection they must have (3G, 4G, LTE, 5G). Furthermore, they do not want to wait in the queue because there are X amount of people on the app at that very moment. All of these variables should be checked by a quality assurance team to ensure that your healthcare app is scalable without limitations to these variables.
In order to track any weaknesses or vulnerabilities during the healthcare application development process, your quality assurance team needs to follow a defined testing procedure that optimizes, focuses and improves on these areas. Here are 5 steps to testing your healthcare application.
By taking these steps during the development of your healthcare application, you increase the uptake of it during live launch. This is because the key barrier to the use of health-based applications is trust. Showing comprehensive, clear, and bullet-proof checks prior to release, will make the launch of your app go that much smoother because it will be intuitive, secure, and streamlined.
Our approach towards health and wellness app development and healthcare solutions is to enhance the lives of the global community and overcome similar issues being faced today in this Pandemic situation. For more details about the solutions provided for Healthcare App development services, please contact us and get a solution to boost your business in this sector.